
Montgomery v. Caribe removed freight brokers' main early defense to negligent hiring claims. Brokers using AI to pick motor carriers will need to show how those decisions were made.
When a truck crash causes serious harm and the motor carrier's insurance runs out, claimants often turn to the freight broker. The Supreme Court's May 2026 ruling in Montgomery v. Caribe Transport II makes it harder for brokers to get these claims thrown out early. Brokers who use AI to choose motor carriers may face the toughest questions.
Key takeaways for brokers
On May 14, 2026, the US Supreme Court unanimously held in Montgomery v. Caribe Transport II, LLC that a state-law negligent hiring claim against a freight broker is not preempted by the Federal Aviation Administration Authorization Act of 1994 (FAAAA), because such a claim falls within the statute's safety exception.
This removes a defense that freight brokers, serving as intermediaries between shippers and motor carriers, have relied on for years in courts that accepted it. Essentially, if there was a trucking casualty claim, freight brokers used to argue that they could not be held liable for negligent hiring or selection of motor carriers because federal law preempted the state-law claim, so it was dismissed before anyone examined whether they were careless. This meant a freight broker could avoid liability for choosing a 'dangerous' motor carrier (e.g., one with a poor FMCSA safety rating or a poor safety history) that was reasonably likely to cause crashes or injuries.
The ruling covers interstate shipments. The Court left open whether claims tied to purely intrastate broker arrangements can still be preempted, since that part of the statute has no safety exception.
Brokers must now be able to show that they took reasonable care in selecting a carrier. However, as Lockton notes in a recent report, "Montgomery did not create a definitive carrier-vetting standard or a clear definition of reasonable vetting." Most motor carriers also have no FMCSA safety rating, so brokers have to vet them using other data, and many now use AI tools to do this.
So if freight brokers are relying on AI-generated recommendations for carrier selection without a clear definition of what reasonable care looks like, can AI governance protect them in the event of an accident? One answer may be human review of AI outputs, but once a claim is filed, discovery will ask more detailed questions:
Human review on its own may not be enough, as a current class action against Cigna, a health insurer, illustrates. In Kisting-Leung v. Cigna Corp. (E.D. Cal.), the plaintiffs allege that reviewers spent "an average of 1.2 seconds 'reviewing' each request." Review that fast may not be enough to demonstrate reasonable care.
If a human accepts an AI output without scrutiny, the use of AI can become evidence of a breach of the duty of care, or of negligent reliance on a system known to make errors. Prosperio Group CEO Beth Carroll, speaking at a recent logistics M&A conference, has said that brokers will need people behind these decisions, with controls and compliance around the rules the tools use.
Does it rank carriers, flag them, or make the pick? Is it a vendor tool or built in-house? A tool that recommends is a different exposure from one that books loads with no person in the loop.
Who signs off, how long it takes, and what a reviewer does when they disagree with the tool. A log of overrides may be stronger evidence of reasonable care than a policy that says review happens.
Most carriers have no FMCSA safety rating. Ask what the tool uses instead, such as inspection history, insurance status and out-of-service rates, and whether gaps trigger an escalation.
Contingent auto and broker liability forms were not written with AI in mind. Check them for generative AI exclusions, or for silence on AI-assisted decisions.
Insurance is the second question. Many brokers' liability policies were not written with AI in mind. This is where affirmative generative AI error cover may step in, depending on the AI systems scheduled on the policy and its wording.
For those of us advising freight brokers, many clients already use AI in carrier selection. The question is whether their AI governance is robust enough to be relied upon as a defense, and whether their insurance program clearly responds when an AI-assisted decision is at the center of a claim. Belt and suspenders is always better.
How often do you discuss with your logistics clients how much they rely on their AI systems' recommendations, and whether their insurance would respond if those recommendations were wrong?
See how Testudo works with brokers, from appointment to a non-binding indication.
Arden Hovermale
AI Underwriter
Previously a US Casualty broker at Howden London, experience in risk-managed/SME umbrella and excess placements for CGL across transportation, heavy fleet, manufacturing, hospitality, contracting, public entity, and technology.
Peter Wedge FCII
General Counsel
General Counsel with 40+ years of insurance experience across specialist wordings, claims management and contract counsel. Previously Director of Cyber Wordings at Gallagher Re in addition to chairing the Cyber Insurance Association and the Reinsurance Wordings Expert Forum and holding committee positions across BIBA, the IUA, AIDA Europe, and the Insurance Institute of London.